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Communcating Critical Test Results

Insure Communication is a hosted, safe, and encrypted CTRM communication gateway for delivery, verification, read confirmation, and trackable audit steps for critical messaging. 

Messages can be created directly on the secure web portal, or client integration modules can be used to streamline message creation with existing software applications including RIS, PACS, LIS, Dictation, HIS, EMR, and any other clinical healthcare package.  Using a client integration module will also eliminate dual data entry and increase efficiencies in daily workflow.

The Secure and Encrypted Messaging Gateway can be configured to deliver the following communication:

  • Secure SMS
  • Secure Email
  • Automated Telephone Call including recorded message with IVR - Interactive Voice Response
  • Now with One-Click Peer Review™

Each closed-looped CTRM communication includes User and Date/Time audit information for:

  • Message Creation
  • Message Delivery
  • Message Verification
  • Message Read/Heard

Audit trail of communication can also include peer review file attachments, result reports, images, lay letters, or other documentation that needs to be delivered or documented.

 


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